Terms of Service
By engaging Aetheris Cloud Solutions, you agree to the following terms governing our infrastructure consulting services.
1. Service Scope
Services include AWS EKS migrations, multi-region failover setups, and general cloud architecture. Specific deliverables are outlined in individual Statements of Work (SOW).
2. SLAs and Uptime
Our 99.999% uptime guarantee applies only to environments fully managed under our active-active routing protocols as defined in your SLA addendum.
3. Liability
Aetheris is not liable for outages caused by upstream provider failures or unauthorized modifications to the Terraform state files.
For formal legal requests, email info@ultralabgrid.com.